What to Look for in a Heavy Equipment Service Provider


Having the right heavy equipment service provider can make a big difference to your company's bottom line and help you avoid costly delays. We break down what to ask when choosing a crane service provider or you can download the full ebook

State-of-the-Art Facilities

Look for facilities able to handle complex, less common repairs as well as frequent types of repairs. Facilities should be spacious for heavy equipment repairs and staffed with trained professionals. Facilities that can paint as well as complete a variety of repairs are convenient.

Make sure facilities are up-to-date on all industry safety and service regulations. As technology advances, look for shops with the latest tools that can help you save time and money on maintenance and repairs.

To learn the top five things to look for, download the PDF ebook.

Expert Team

Look for a team with highly trained, dedicated professionals with years of industry experience working on a range of equipment. Make sure the team is safety-minded, thorough and doesn't cut corners for quick fixes.

They should be available 24/7 for repairs and able to respond quickly. Each team member should be responsive, knowledgeable and friendly and able to answer all your questions or direct you to the right person.

As the industry changes and safety regulations increase, the team should keep pace with all safety rules and best practices to ensure your equipment doesn't pose a risk to your team.

At Scott-Macon Equipment, each of our team members averages five years experience with the company, and many come to us with prior industry experience. We make sure they keep current with the latest advisories, protocols and trends and conduct speedy, thorough repairs to keep your equipment safe and reliable. They complete training by part suppliers to OEMs, customer site-specific training through Houston Area Safety Council, basic crane operating and rigging education and factory training from the manufactures that we represent.

About Scott-Macon Equipment

We have 11 locations throughout Texas, Louisiana and Oklahoma ready to serve you. We know equipment sitting idle can cost you by the minute, and our parts and heavy equipment service departments are on call 24/7 to respond quickly to emergencies.

Talk to us about planning a maintenance schedule or getting emergency service at 281-819-5907 or parts@smequipment.com. Order the parts you need online at https://www.smequipment.com/parts/parts-ordering and we'll help you get back on track.

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